Marwen Ingeniería considers it as important to provide differentiated services, which meet the customers, fulfill the requirements and applicable laws and any other requirement the organization subscribes, including the environmental and energetic ones.

All this is contained within a sustainable development framework. It is assuming a business model of the present and future, which is involving the entire staff of the organization and is based on a social commitment in prevention of pollution and continuous improvement of the management system. The basic principles of this Policy are:

MAXIMUM CUSTOMER SATISFACTION:

  • Find the best solution for each customer by studying his needs and planning, and by controlling the plot and the project implementation.

  • Resolve any problems arising from the activities expeditiously.

  • Detailed analyses of complaints, suggestions and proposals for customers.

BETTER COMPETITIVE ENTERPRISE:

  • Back on innovation and development of new technologies, while providing high quality services and competitive prices.

  • Provide the appropriate professional and technical resources to the organization.

  • Ensure the satisfaction and welfare of workers, according to their needs.

RESPECT FOR THE ENVIRONMENT:

  • Implement good environmental practices, related to efficient use of natural resources and waste management.

  • Assess the environmental impacts of our activities and implement necessary preventive measures.

CONTINUOUS IMPROVEMENT OF ENERGY PERFORMANCE:

  • Detailed analysis of energy issues, implement appropriate measures to enable improved energy efficiency.

  • Perform information campaigns and trainings related to the use of renewable energies, energy-saving measures and sensitize staff within and outside of the organization.

This policy constitutes the framework for the establishment of specific goals to ensure continuous improvement.

Jaén, 8th March, 2010
Javier Martínez Calahorro
General Director of Marwen Ingeniería

 

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